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@jayabrahamjapanTranscript
If you've ever felt that, even though I'm clearly communicating the quality of my product, it still doesn't resonate with customers. This may be helpful for you. When customers consider buying your product, what are they actually paying for? It's not the product's features. It's not the quality. That's why, no matter how much you explain these things, customers won't buy your product. Customers pay for the change or result they gain from purchasing it. Let's imagine two companies selling hand cream. First company talks about the product's features. This cream contains rare extracts. It has received special awards. Even if the product is attractive, this alone rarely creates a strong desire to purchase. The second company, however, vividly communicates the future the customer will gain by using the product. In one month, your partner will compliment your hands. You'll have beautifully moisturized hands, to the point that you'll forget what it was like when dryness made it hard to focus on your work. It's easy to imagine which company customers would choose. This is how you move customers emotionally by showing them a compelling future. Of course, communicating the quality of your product is important. But what matters far more is explaining the change or result it will bring to your customers. What kind of results or transformation are your customers seeking? How can you communicate that future so vividly that they can clearly imagine it? Take a moment to think about it.
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