From Stage 3 to Stage 4 of Career: Conflict Management #fyp #howto #conflictresolution #leadershipskills #careercoach

People often get stuck in a stage 3 of their career growth, and they can't make it into stage 4 or 5, because they don't know how to get comfortable with conflict. So the only thing they know how to do is avoid it, thinking that if you avoid conflict, it builds trust with people, or they do it the wrong way, and they think that getting loud is how you get comfortable with conflict, and that is not the way you do it. The model that you use is something I call the gap model, what I expected, what I observed, the consequences it had, and the magic question, which is, is that what you intended, expected when I was hired to do this job, then I would occasionally have to work overtime. I know that that's part of the deal, but what's happened is 8 out of the last 10 weeks, I've worked overtime every single night, as the workload got too big, we would be able to reprioritize, and let some things fall off of the list, so that we could really work on the most important things, but what's happening is it just keeps getting heaped on, and there isn't a way to get all that work across the finish line, it's making me feel burned out, and not as excited to come to work, help me understand is that what you intended. You see how that comes across, it's not accusatory, it's not assuming bad intent, it's not threatening that you're going to leave, it's just describing a problem with factual terms, and when you use this approach to solve problems, whatever they may be, you'll find that when you assume good intent, it allows for a better conversation to happen and solutions to happen.