$1 million in revenue can hide a real problem if you’re not watching one number: labor. Over 23% and you’re bleeding money quietly, invisible on the top line, very real on the bottom one. Reduce that number and your gross profit finally has room to cover overhead and produce real net profit.
@officialchadpetermanTranscript
You're looking at your P&L and you did a million dollars, for example, in a month. Here's the number that you need to make sure that you are budgeting under. That number is labor. How much money are you paying out to fulfill that million dollars of revenue? If you are over this number right here, 23%, you are quietly bleeding out. We need to reduce this number down in order to get the GP that is going to support our overhead and produce net profit at a very healthy level.
Download Transcript
Related Videos

Here’s the fastest way to know if you’re making money or just staying busy: know your three numbers. 50% gross profit. 35% overhead. 15% profit. If you can’t say where you stand on each right now, that’s the first problem to fix.

If I could only track five numbers in my HVAC sales department, it would be: revenue per lead, close rate, average install revenue, discount rate, and revenue to budget. Most owners track none of them daily and then wonder why the month got away from them. Measure every day and the numbers stop surprising you.

If your tech left for $2 more an hour, money wasn't the problem. The problem is there was nothing else keeping them. Techs spend most days working on their own. If the money's right, it's the one-on-ones, the organizational support, the daily encouragement that keeps them here. A small raise can't outbid a place people actually want to work and feel supported.

This is where we build technicians from scratch. Zero experience walks in, and electricians, plumbers, and HVAC pros walk out. Everything in this lab is functional. They can tear it apart, we can plant faults, and they can fail safely here instead of in a customer’s home.