With over 500 team members, I know exactly who gets trained and who gets fired. It’s not about talent. A brilliant tech who hides mistakes gets fired faster than a slow one who’s honest about them. A top performer who’s toxic still gets fired, results never buy back what toxicity costs a team. And the person everyone forgets to praise, the one who stays and fights during the crisis? That’s who actually built this company.
@officialchadpetermanTranscript
- I've built a team of over 500 plus team members. Here's who I would train and here's who I would fire. - What would you do with an employee who complains about everything? - Fire, that spreads. - What about makes mistakes but owns it? - Train, mistakes are gonna happen. We can get past those. - What about hides their mistakes? - Fire, hiding mistakes is the worst form of customer service. - Top performer but toxic. - Fire, toxicity, regardless of the results, always spreads. - A little slow but hungry. - Train, everyone has to start somewhere. We can use those people down the road. - High skill but no ownership. - Fire, we have to own our results. - Loyal for years but has stopped growing. - Train, loyalty in this business is hard to come by sometimes. - Smart but doesn't respect the vision. - Fire, everyone has to respect the vision and where we're heading. - The one who stays during the crisis. - Those are the people that built your company. - 15 years, five million to a hundred million. This is how you build the team. Follow for more.
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