You already spent the money to acquire your customers. Why only sell them one thing? Adding a trade takes real planning, but it’s nothing compared to opening a second location. Same customer base, same trust, same phone number they already have saved. The hardest, most expensive part of growth is already done. Use it.
@officialchadpetermanTranscript
another trade does take a lot of thinking, a lot of planning to execute it. It is not easy by any means, but definitely easier than adding a second location. You already have a customer base that already knows your product, knows who you are and knows the phone number to call. So why not look to serve your customers in more ways than one that you already have and that you've already paid money to acquire.
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