This distribution center opens at 4:30 AM and runs all day so our techs never wait on a part. It supplies five central Indiana locations. Delivery trucks running to four of them, a hub where every Indianapolis tech refills what they used yesterday. This kind of infrastructure looks expensive until you realize what waiting on parts costs you: slower jobs, rescheduled customers, and revenue that walks.
@officialchadpetermanTranscript
As our distribution center, headquarter here in Indianapolis are just south of the city. All of these parts and pieces we distribute out to five of our central Indian locations. So our distribution center opens about 4.30 in the morning, shuts down about seven. And we're running all day, as orders are coming in, our warehouse team is filling those, getting parts and pieces out to people. We have delivery trucks that are going out to the other four locations. And in this location for all of our technicians in Indianapolis is kind of the hub where they come to get all their parts and pieces refill what they use yesterday and so on and so forth.
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