The minute I have to be the one coming up with every idea is the minute I know I’ve failed to develop my team. Growing a company means evolving as a leader, and that means building people who understand the business almost as well as you do. Ask yourself: which meetings are you still the smartest one in? That’s where your growth is stuck.
@officialchadpetermanTranscript
Trying to prove that you're the smartest one in the room is the fastest way to stump the growth of your company. When I'm in a meeting, I want to be the one that is learning. I want to be the one that is asking questions to better understand what my team is doing to drive the business forward. The minute that I get involved and have to be the one coming up with ideas, the one carrying out the execution, is the minute that I know that I haven't done a good enough job of developing the people around me to solve those problems. In order to grow your business, you too have to evolve as a leader. You too have to grow your people so that they understand the business at a very similar level that you do and also understand what the main objective is so that everybody is rowing the boat in the same direction. What meetings are you a part of right now? Where you are the smartest one in the room. How do you create team members who actually know more than you about that specific subject?
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