Growth doesn’t break companies, but growing before you’re ready does. Ask the questions first: do you have the people, the leadership, the processes for 40% more work? We hired to catch up to our growth instead of ahead of it, and it’s the hardest way to run a company.
@officialchadpetermanTranscript
A lot of people just grow to grow and look out in the world and see 20, 30, 40% growth. Well, like, is your company stable enough to take that on? What does 40% more work look like? Do you have enough people? Do you have enough leadership? Do you have processes and procedures? What other things are you missing that you don't have? And when are you going to get those resources in place so that when you do grow, you can somewhat grow into an organization as opposed to back what we were doing was playing catch up. And a lot of the people we hired were to catch up to that growth to stabilize the company. And it's very, very difficult and ultimately you're going to leave a lot of customers dissatisfied with your level of service because you're over there playing catch up.
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