The job never gets easier, the problems just morph into different problems. That’s the job. Leaders live in the gaps, in everything that’s broken. Just don’t forget the other side of the ledger: we run 600 calls a day. Something’s working. Count that too.
@officialchadpetermanTranscript
The one question I always get is like, when does it get easier? I was like, it doesn't. It just morphs into different kinds of problems that you're trying to solve. But there are always issues. I think the one thing we always try to do is remind ourselves that as leaders of businesses, where do we live? We live in the gaps. We live in all the stuff that's broken. We can list off a list of 10 or 15 things that we need to get better at. We need to build. We need to fix. We don't have the right person. All of these things, but at the end of the day, what I always remind our team is we run almost 600 calls a day. We're doing a few things right, guys. Let's focus on those two. And yes, we will continue to focus on the things that we need to improve upon.
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