When you add a new trade, it isn’t sales that breaks. It’s operations. Most owners just hire technicians and forget the rest. Dispatch gets more complex. Inventory multiplies. Pricing changes. And now you’re building training for a trade you don’t even have a background in. Adding a trade sounds easy. The complexity underneath is what takes companies down.
@officialchadpetermanTranscript
It isn't sales that breaks when you add a new trade. It's operations. Most owners start a new trade by just hiring technicians and forget about all the things and all the complexity that a second trade is going to add. Dispatch gets more complicated, inventoring different types of parts and where do those go and who do we buy those from and how do we price these things. And the last is training starts to multiply. Your primary trade is probably what you have a background in. Now we have to develop training for a trade that you may not be as familiar with. And we've got to find leadership who knows about that trade. Adding a trade sounds like a great idea at first. What I will tell you is that often people add it too soon. And they fail to realize all the complexity that it's going to add to your current business.
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