Is the golden age of the trades ending? No. Things break in people's homes every day. No robot is walking through the door to diagnose the problem, explain the options, and make sure your family is comfortable before they leave.
@officialchadpetermanTranscript
is the golden age of the trades coming to an end anytime soon. Here's my thoughts. I think what we have is a tremendous opportunity here in the home services to continue serving customers, to continue providing value. And what I know is people all have to go home at the end of the day and things in homes break. And that means that they're going to need us to come out and fix them. Do I see a robot walking in and replacing a faucet anytime soon? I probably shouldn't say never, but what I will tell you is I think that us as trades people, I think that we are fairly safe in that going into a home and fixing someone's problem and having a conversation with them and building trust and making sure that they know that they have the right company out there isn't going away anytime soon.
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