Most techs don’t leave for money. They leave because nobody ever showed them what they were actually earning. Pay rate is one number. Health insurance, 401k match, PTO, a real growth path. That’s the picture. Show it to them or someone else will.
@officialchadpetermanTranscript
We've all lost a really good technician that we wanted to keep. How do we save them? How do we prevent them from leaving? In my time, where that starts is from the first day that they start. And what I mean by that is showing a technician that you care, giving them a path to progression where they can earn more dollars, where they're advancing, we're celebrating their wins. All of that is what is going to ultimately keep someone from going for an extra buck down the road or seeking out another opportunity because when they're in the place that they know that they're cared for, when they're in a place that they know that they can win. And really, their potential is not limited by your system. Ultimately, they are going to stay in that conversation of keeping that technician over a dollar to an hour is never going to surface because they're really, really content where they are. The other thing is transparency. They need to know what their total rewards are. How much are you taking care of from a company's perspective on their health insurance? How much are you matching on their 401k? How much is their PTO worth? All of these things are never really explained. It's only down to the what do I earn per hour. Again, show people a comprehensive view of what they are actually earning when they are a technician with you.
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