You don’t need more leads. You need to stop leaving money on the table with the ones already in your pipeline. This full conversation with George Eliadis of ProBook is live now. Watch on YouTube, link in bio.
@officialchadpetermanTranscript
shop in America. Least the people that I talk to are asking, you know, how do I get more leads and Google's getting more expensive and how do I do all of these things? What is the mistake that ProBook is looking to help with? You can get a lot out of your hundred leads or however many leads you're starting with and one of the big outcomes that ProBook helps drive is actually making as much money as possible out of those leads by being smart about how we work those leads. You know, once we've kind of got the lead into our business, there's a lot of surface area left to really, really maximize that lead but also there's a lot of surface areas to screw up with that lead and so everyone knows ProBook as the dispatch software and that's really, you know, where we got started and specifically what we started doing was we call it right-tech right call. You've got a certain opportunity that's, you know, maybe aged, maybe it's an IAQ opportunity, maybe the customer could use a whole home repipe, maybe they could use any water heater and you can do a lot by putting the right technician on said call based on your historical data and so we could actually see historically who the right tech is to maximize a given lead and assign them there and so that's kind of like been the primary way historically we've helped folks get more out of the leads that they already have.
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